Senior Director, Operations and Client Experience
Mike Miller has more than 25 years’ experience in quality management within the medical device industry. His areas of expertise include design control, corrective and preventive action (CAPA), product lifecycle, and change control.
At Regulatory Compliance Associates® Inc., Mike is responsible for client relations, resource selection and deployment, program budget monitoring, and program risk management. He leads RCA’s internal team in developing quality systems compliant to ISO 9001 and has worked with an outside consulting team to support RCA in obtaining ISO 9001 certification.
Additionally, he is recognized for solving complex product issues and developing strong relationships with customers, manufacturers, and suppliers.
Formerly at Baxter, Mike holds a Master of Business Administration from DePaul University in Chicago, Illinois, and a Bachelor of Science in Industrial Technology from Southern Illinois University. Mike lives in Lake Villa, Illinois, not far from the Wisconsin border.