Statement updated in October 2017.

 

Introduction

Purpose. Your privacy is important to us. The purpose of this Privacy Policy is to describe how Regulatory Compliance Associates® Inc. (hereafter referred to as “RCA”) collects, uses and shares information about you through the RCA company website (www.rcainc.com – hereafter referred to as the “RCA website”). Please read this notice carefully to understand what we do. If you do not understand any aspects of our Privacy Policy, please feel free to Contact Us or as described at the end of this Policy. By accessing the RCA website, you are agreeing to this Privacy Policy.

 

Our Privacy Policy explains:

 

Scope; Third Party Sites. This Privacy Policy applies only to information we collect at and through the RCA website. Although our website is governed by this Privacy Policy, other referenced affiliated sites, may be governed by their own separate privacy policies which are set forth therein. The RCA website may contain links to third party sites that are not owned or controlled by RCA. Please be aware that RCA is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave the RCA website, and to read the privacy statements of each and every website that collects personal information.

 

Terms of Use. Please note that your use of the RCA website is also subject to our Terms Of Use.

 

Information We Collect and Why We Collect It

Information You Provide to RCA. We collect certain personal information when you provide it to us, such as when personally identifiable information is voluntarily provided when you use the RCA website, register for a training course, webinar, and/or other event or conference, and when you electronically communicate with us. This information may consist of the following: your name, job title, email address, telephone number, company name, and company address. The information you voluntarily supply will be used by RCA to respond to your inquiries, supply you with requested information on RCA’s services, register your attendance at a training course, and to administratively assist RCA in the future planning and development of RCA events, information, and materials, and to allow the compilation and analysis of statistics. Your information is considered private and confidential and treated with the strictest confidence. We will not sell or divulge any of your private information to any 3rd parties. The information provided in an online registration form or otherwise, as well as information you provide at any time during a training course or other conference, including without limitation any feedback obtained during an event, will be used by RCA to offer, provide, and improve its events and services, unless you indicate in writing that you do not want this information shared. RCA will not, without your consent, disclose your personal information for any purpose unless it would reasonably be expected that such purpose is related to such RCA event or to RCA’s objective to provide and improve future events, or unless such purpose is otherwise permitted or required by law.

 

Information We Collect Automatically. Our web server automatically collects information from your computer and navigation patterns when you visit our site, including your Internet Protocol (IP) address, the computer’s operating system, the type of browser you use, and the specific web pages visited during your connection. We may also track data such as the total number of visits to our website and the number of visitors to each page of our website.

 

We may use this information, in aggregate form, for system maintenance and to better understand how our visitors use our site and services so that we can make them better. The Company may also share statistical or general information in aggregate form with third parties for marketing or research purposes. This aggregate data will not contain any information that personally identifies you.

 

Information Collected Through Google Analytics. We use a tool called “Google Analytics” and may use other third party analytic tools to collect information about use of the RCA website. Google Analytics collects information such as how often users visit the RCA website and what pages they visit when they do so. We use the information we get from Google Analytics only to improve the RCA website. Google Analytics does not collect your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your device to identify you as a unique user the next time you visit the RCA website, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your usage of the RCA website is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.

 

No Information from Children under Age 13. If you are under the age of 13, please do not attempt to register with us at the RCA website or provide any personal information about yourself to us. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you believe we have collected personal information from a child under the age of 13, please Contact Us.

 

How We Use and Share Your Information

To Provide Products, Services, and Information. As described above, we collect information from you so that we can communicate with you, and provide and deliver the information and services you have requested. We use your personal information to contact you about your inquiries, or to inform you about our other products and services available and new service offerings from RCA. We may provide information to third party service providers that we use to help host the RCA website, send out email updates about RCA and our services, to provide marketing and advertising services for us, and/or to remove repetitive information from our user lists. These service providers will have access to your personal information in order to provide these services, but when this occurs we implement reasonable contractual and technical protections to limit their use of that information to helping us provide the service.

 

RCA may share data with trusted partners to help perform statistical analysis, send you email or mail, provide customer support, or as otherwise required for delivery of the requested services. All such third parties are prohibited from using your personal information except to provide these services to RCA, and they are required to maintain the confidentiality of your information.

 

Except as set forth in this Privacy Policy, we do not share, rent, license, or sell your personal information to third parties.

 

Surveys and Request for Feedback. From time-to-time RCA may host surveys which may require the submission and collection of personal information and/or feedback related to RCA training events and/or our service offerings. Participation in these surveys and requests for feedback is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Personal information requested may include contact information including your name, job title, email address, telephone number, company name, and company address. Contact information will be used to notify you about future RCA events and services. Survey and feedback information will be used for purposes of monitoring or improving the use and satisfaction of the RCA website and the services you receive from RCA.

 

Your Consent. In addition to the sharing described elsewhere in this Policy, we will share personal information with companies, organizations or individuals outside of RCA when we have your consent to do so.

 

Legal Proceedings. We will share personal information with third party companies, organizations or individuals outside of RCA if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to: (a) meet any applicable law, regulation, subpoena, legal process or governmental request; (b) enforce applicable Terms, including investigation of potential violations; (c) detect, prevent, or otherwise address fraud, security or technical issues; or (d) protect against harm to the rights, property or safety of RCA, our users, clients, or the public as required or permitted by law.

 

Access to Your Information and Choices

How You Can Control and Update Data about You. RCA wants to be sure that we keep only the most accurate and up-to-date information about you in our records. Therefore, whenever you believe that your contact information needs to be updated, you can email us at info@rcainc.com to correct or update your contact information.

 

You may choose at any time to remove your name, telephone and fax numbers, and postal and email addresses from the lists we use to send notices or updates and elect not to receive correspondence from us by emailing at info@rcainc.com. Users may request that the RCA refrain from disclosing to third parties the data it collects on its training attendee registration form, survey form, or any other feedback form on which users are providing information, by refraining from checking the “opt-in” box that appears on each form on which a user provides information. Alternatively, users may contact RCA at info@rcainc.com.

 

If you have questions about personal information we have about you or need to update your information, of if you want to opt-out of receiving marketing and promotional e-mails from RCA, you can Contact Us. You can also opt-out of receiving future marketing and promotional e-mails from RCA by using the opt-out or unsubscribe feature contained in the e-mails.

 

Security of Your Information

We use industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your personal information. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure, or warrant the security of any information you transmit to us. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that e-mails and other communications you send to us through the RCA website are not encrypted, and we strongly advise you not to communicate any confidential information through these means.

 

Changes to Our Privacy Policy

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your consent in accordance with applicable law. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes).

 

RCA encourages you to periodically review this Privacy Statement so that you are informed as to how we protect your privacy. Your continued use of the services on the RCA website constitutes your agreement to this Privacy Statement and any updates.

 

Questions and How to Contact Us

You may contact RCA regarding these Terms, the Privacy Policy, or with respect to any other comments or questions at:

 

Regulatory Compliance Associates® Inc. (RCA)
info@rcainc.com
262.288.6300

 

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