Case Study: Quality Complaint Investigations

In this episode of RCA Radio, host, Brandon Miller, and Regulatory Compliance Associates Inc.® Senior Director of Quality Control and Consulting Services, Walter Mason, go over a case study where we tried to teach a client that received a warning letter life lessons for Quality Complaint investigations.

Listen in as we break down how we helped this client and taught them an important life lesson for the industry while addressing their Quality Complaint warning letter.

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